We constantly do our best to maintain repair turnaround time as short as possible. There are many factors that determine how long it will be before you get your device back. Please refer to the table below for our current estimation on how long it will take for the full service cycle to complete (From being diagnosed to being repaired.)
Same-Unit Repair Repaired in Store |
Same-Unit Repair Sent to Apple |
Whole-Unit Replacement |
|
---|---|---|---|
Mac iMac, Macbook/Pro/Air, Mac Pro, Mac Mini |
3-7 Business Days |
4-8 Business Days |
N/A |
iOS iPhone Display, Battery, Rear Camera |
Same Day Or Next Business Day |
2-5 Business Days |
N/A |
iOS Whole-Unit Replacement (Cracked rear glass, liquid damage) |
N/A | N/A |
2-5 Business Days |
iOS Apple Watch, iPad, Beats |
N/A | N/A |
2-5 Business Days |
iOS Airpods |
N/A |
2-5 Business Days |
1-3 Business Days |